Self-service kiosks are transforming the way businesses interact with customers, providing convenience, efficiency, and a personalized touch across industries. From quick-service restaurants (QSRs) to retail stores, healthcare facilities, transportation hubs, and entertainment venues, kiosks are no longer just simple transactional tools—they are becoming intelligent touchpoints that enhance the overall guest experience. As digital ordering and AI-driven recommendations continue to shape consumer expectations, kiosk…
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As Olea Kiosks celebrates its 50th anniversary, we’re reflecting on the key lessons we’ve learned in the self-service industry. One of the most critical? Location matters. No matter how well-designed, intuitive, or advanced a kiosk may be, if it’s placed in the wrong spot, adoption rates will suffer. A Case Study in Poor Kiosk Placement Strategy A few years ago, a national QSR…
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At Olea Kiosks, we’re always looking for ways to push the boundaries of self-service innovation, and our new partnership with meldCX takes that commitment to the next level with device management software. By combining our industry-leading kiosk design and manufacturing with meldCX’s powerful smart technologies and device management software, we’re delivering more efficient, reliable, and seamless self-service solutions across industries—starting with healthcare. Bringing…
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2025 marks our 50th anniversary in business at Olea Kiosks®. Reaching a 50-year milestone is more than just a celebration—it’s a chance to reflect on the lessons that have shaped who we are today. Over the decades, we’ve navigated shifts in technology, evolving customer needs, and industry challenges, and each experience added to our collective knowledge. As we mark this anniversary, we’re sharing…
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The National Retail Federation’s (NRF) 2025 event reinforced a key theme: self-service technology is no longer just a convenience—it’s a necessity. Retailers are investing in self-service kiosks to streamline operations, improve guest experiences, and adapt to changing consumer expectations. As digital transformation accelerates, kiosks are evolving with new features including AI-driven intelligence, frictionless design, and omnichannel connectivity. Here’s a look at our NRF…
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Patient check-in technology has become a cornerstone in healthcare delivery. At Olea Kiosks, we have spent more than a decade refining and deploying healthcare check-in solutions, observing what works and what doesn’t. Here’s an in-depth look at three key lessons we’ve learned along the way that ensure successful kiosk implementations—and how they can transform patient interactions for the better. 1. Accommodation is Key:…
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