Why did your organization decide to move to self-service technology initially? Revisiting that question will help you avoid these pitfalls when deploying kiosks. Deploying kiosks is an exciting endeavor. Entering the world of self-service technology streamlines operations and helps boost the customer experience—at least, that’s what you told yourself before ordering the machines. Unfortunately, too many organizations simply check the box on their…
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Want to deploy a self-service kiosk but are curious about the cost? This pricing guide breaks down what to expect. After deciding to integrate a kiosk program, organizations want to know how much it will cost. To the outsider, this may seem like a simple question. However, there are a lot of factors that go into figuring out the total price. Kiosks are…
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“Please check-in at the kiosk. Let me help you.” Hearing these simple words from a greeter makes patrons more willing to adopt new self-service kiosk technology. Do organizations need greeters to manage self-service kiosks? Kiosks are deployed to improve visitor flow by eliminating congestion at traditional reception desks and box offices. However, that doesn’t mean a need for actual human-to-human interactions no longer…
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Where you physically place your kiosks within your facility is probably one of the most important steps in the process of deploying kiosks. Regardless of how attractive or perfect your kiosk solution is, if you place the kiosks out of site, you will struggle with user adoption. You can also read these other 5 common mistakes to avoid when deploying kiosks. What Does…
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Businesses are making the switch from traditional forms of security to biometric technology. Learn how to leverage biometrics through self-service kiosks. Because of the growth in document fraud and identity theft, terrorism and cybercrime, we’re seeing an increase in the number of requests for biometric security solutions. While a biometric-based kiosk can serve several purposes, two primary uses include identity verification and advanced…
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Olea Kiosks® Inc., a visionary provider of innovative self-service kiosk solutions, today announced the expanded role of Daniel Olea to Director of Sales. In this role, Daniel’s responsibilities will include both sales team leadership and revenue acceleration through new strategic vertical markets. Daniel will lead the sales team through its next stage of growth and continue to build and execute its corporate strategy….
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