From Millennials to Business Travelers, Hospitality Kiosks Have Something for Everyone! Hospitality kiosks are being deployed in a wide array of venues to provide a variety of functions including check-in/check-out capabilities, bill payment, loyalty program enrollment, wayfinding, and more. This article will address how the hospitality industry can use hospitality kiosks as a tool to harness the powers of technology to provide benefits…
Read moreInfographic as a PDF: Employee Benefits with HR Kiosks
Read moreInfographic as a PDF: Healthcare Kiosks for Patients and Providers Healthcare Kiosks: Better for Patients. Better for Providers. In 2014, healthcare spending in the United States is estimated to have exceeded $3.1 trillion, which equates to $9,695 per person. That represents a 5.5% increase over 2014, which is the first time that healthcare expenses grew at a rate higher than 5% since 2007. With these rising…
Read moreA Brief History of Self-Service in the Food Industry The history of self-service dining and retail is much longer than the younger generations may realize. Prior to the rise of fast-food chains in the middle of the last century, a chain of automat restaurants called Horn & Hardart speckled urban centers of throughout much of northeast. Horn & Hardart was at one time…
Read moreInteractive kiosks are everywhere! Nearly every day in the news there is a new story of kiosks being deployed in a wide variety of applications intended to create greater efficiency in a variety of industries, including retail, food service, casino gaming, government agencies, school campuses, and more. With so many success stories, many businesses see digital kiosks as a “magic bullet” that is…
Read moreInfographic as a PDF: Casino Loyalty Kiosks Customer Loyalty Programs were first introduced in the airline industry in the early 1980s by American Airlines. These programs expanded to other industries quickly, and the first casino loyalty program was introduced by Harrah’s in 1998. From 2000 to 2006, total customer loyalty program enrollments in the US across all industries increased 35.5% to 1.5 billion. Building loyalty is extremely…
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