As long as a meaningful portion of the population is underbanked, self-service solutions will drive positive ROI for billers, deployers and their hosts Few routine tasks are more annoying than paying bills. Not only is the act predicated unpleasantly on surrendering hard-earned cash, but the mechanism of the payment itself can be a significant bother. Consider for example the tedious antiquity of writing…
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If you missed part one of our roadmap to convincing colleagues to buy-in to a self-service kiosk project, we discussed effective ways to communicate the revenue generating possibilities of automated customer service with busy executives. As business executives tend to be bottom-line oriented, a conversation about return on investment is critical, and studies consistently show that kiosk deployment, regardless of industry, is a…
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Infographic as a PDF: Higher Sales with Digital Ticketing Kiosks
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As healthcare providers seek cost-efficient ways to improve patient care, many organizations are finding that healthcare kiosks can increase net margins while providing the self-service experience that patients are increasingly demanding. By employing the agile capabilities of ADA-compliant kiosks, many medical providers are empowering patients to be proactive about their own health. In turn, providers are seeing a sizable boost in patient satisfaction…
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If you’re in business, you’re in sales. At least that’s the maxim that acknowledges that no matter whether we ever meet an honest-to-goodness customer or not, each of us has priorities we believe should be higher inside the organization, projects that should be more imperative and data that should receive more urgent attention. You get the picture. And for every argument to acquire…
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As changes rock the gaming industry, self-service technology is a great way to protect the bottom line. A quick glance at the casino gaming revenue data over the past decades creates something familiar to anyone who has spent too much time in the Las Vegas sun: a mirage. The numbers, in fact, do look good. Revenue for the industry in 2015 was pegged…
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