Excellent guest service has long been a hallmark of a successful casino brand, and as the industry continues to grapple with increased competition among casinos and a changing demography, it is now more important than ever for high standards to be met and challenged. While it’s true that guests still visit their first-rate golf courses, luxurious spa treatments and chic restaurants managed by…
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As brick and mortar retail stores throughout the world increasingly find themselves competing with ecommerce vendors for product sales, it’s more important than ever for them to win over walk-in customers. In order to help maximize revenue generated from foot traffic, many retail store owners are boosting their customer bases and scoring repeat business by offering an impressive self-service experience through digital retail…
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Sales is all about finding leads, courting a potential customer and then closing the deal. In a recent survey of 4,500 marketing and sales professionals, 65 percent named their top challenge as finding high quality leads, specifically contact information for possible clients. To combat this challenge, many forward-thinking sales managers are utilizing digital kiosks placed in everyday, high-traffic locations like malls or grocery…
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Infographic as a PDF: Micromarket Kiosks: Providing Fast, Fresh & Convenient Eating Options
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Olea has provided kiosks to casinos all across the world, helping gaming facilities retain new and existing players and grow revenue with loyalty program management and other self-service applications. Our newest gaming kiosk, Monte Carlo, debuted in October 2016. To learn more about how kiosks can help casinos and other businesses that depend on customer loyalty, call 800-927-8063 or email [email protected].
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Among all corporate departments, arguably none has experienced the modern expansion and increased complexity of duties such as those faced by the good folks down in human resources. While most employees can guess a few of their roles or recall them from experience, the array of modern HR responsibilities is much broader than payroll, insurance and sounding board for staff grievances. They also…
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