Maybe Americans can blame Ed Koch. Whether by online pop-up form, a receipt with a URL, or a strategically placed kiosk with a few questions on its mind, U.S. consumers are increasingly asked for their feedback when they conduct certain transactions. Buy a taco? Please take a survey for a chance to win. Order a new bedspread online? Follow this link and tell…
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FOR IMMEDIATE RELEASESelf-service leader in healthcare, gaming and other verticals is top vote-getter in multiple categories in KioskMarketplace.com competition. Olea Kiosks has dominated the inaugural Most Innovative Kiosk Awards. Industry news and information leader KioskMarketplace.com held the competition to determine the most innovative kiosks in eight deployment categories. The results were announced earlier today, March 1, 2017. Not only did Olea Kiosks win all…
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When healthcare providers search for new ways to grow their bottom line, they often start by looking for new ways to cut administrative costs. Per one study, U.S. hospitals spend roughly 25 percent of their budget on administrative expenses annually, and many organizations are reducing costs and improving the patient experience by using healthcare kiosks to increase check-in speed, simplify repeatable tasks and…
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At no other time do people more highly value security and privacy than when it comes to their healthcare. Sensitive, sometimes embarrassing medical conditions in the same milieu with co-pays, deductibles, minimum payments and more create a situation where people can be very guarded about their personal information. HIPAA laws, of course, bear this out. That’s why kiosks make an ideal partner for helping…
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The most critical parts of any trip to a healthcare provider are the treatment and the check-in process that puts the patient in queue to be seen. Often, those needing to see a doctor or undergo tests are ill or in a state of stress in anticipation of the exam or procedure. That means the check-in process should be as non-taxing and simple…
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What do French fries and co-pays have in common? Kiosks can have a meaningful effect on them both. QSRs and fast casual restaurants quickly learned that kiosks were far better at up-selling than people were. Why? Because kiosks can be programmed to ask for the order every time with every customer. Likewise, healthcare facilities have seen marked improvements in co-pay and balance collections…
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