What do French fries and co-pays have in common? Kiosks can have a meaningful effect on them both. QSRs and fast casual restaurants quickly learned that kiosks were far better at up-selling than people were. Why? Because kiosks can be programmed to ask for the order every time with every customer. Likewise, healthcare facilities have seen marked improvements in co-pay and balance collections…
Read moreNow that some Affordable Care Act payments are tied to patient satisfaction scores, facilities have the most concrete evidence yet that the way someone is treated and the frustrations he encounters during the care path matter. Customers in every kind of business are less loyal and more mobile than ever before, and abundant online access to competing care-providers means someone who is one…
Read moreWhen people travel, they’re rightfully wary of unfamiliar physical surroundings. What they often lose sight of, however, is the need to remain vigilant concerning digital threats. Hotels and resorts can protect their guests from ID theft and other online mischief with kiosks. This infographic shows how. Infographic as a PDF: Hotel Kiosks Help Secure Guest Comfort
Read moreThroughout medical history, physicians have followed the ethical guidelines of the Hippocratic oath, which includes the solemn promise to keep patient information strictly confidential. This commitment to privacy has become tougher as healthcare providers have begun to modernize through digitization, and healthcare kiosks can play a key role in helping IT departments keep sensitive information secure. New Federal Laws Challenge Providers to DigitizeThe…
Read moreThroughout medical history, physicians have followed the ethical guidelines of the Hippocratic oath, which includes the solemn promise to keep patient information strictly confidential. This commitment to privacy has become tougher as healthcare providers have begun to modernize through digitization, and hospital kiosks can play a key role in helping IT departments keep sensitive information secure. New Federal Laws Challenge Providers to Digitize…
Read morePeople are returning to cities in such large numbers, the 2010s are being called the ‘decade of the city.’ In this Olea exclusive white paper, we look at how self-service kiosks and digital signage are helping officials make it easier for them to travel, find their way around and even keep one another safe. Download “Kiosks and the Emergence of the Smarter City” Whitepaper
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