Recently, Vispero™’s Vice President, Matt Ater, had an insightful discussion about kiosk accessibility considerations with Frank Olea, CEO of Olea. We chose to capture this dialogue on video to make it available for you. During their conversation, they discussed the kiosk sector, accessibility features of kiosks, the latest developments in AI, and user experience, alongside how Matt began his journey in the field…
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Olea Kiosks®, a visionary provider of self-service kiosk solutions, today announced its latest design, the Boulder Outdoor Kiosk. This new and innovative solution was created to address the growing number of outdoor self-service use cases such as food and beverage ordering, ticketing, parking, and EV charging payments. The Boulder outdoor kiosk is highly modular and made to hold different configurations of payment terminals,…
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Recently, restaurants, healthcare facilities and the hospitality industry have faced extreme labor challenges. From staffing shortages and high turnover rates to the increasing costs of labor, these industries are under constant pressure to maintain high levels of service while managing operational challenges. The solutions—virtual reception and self-service kiosks. These are technological innovations that were available pre-pandemic but have now emerged as key solutions…
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Retail’s Big Show not only showcased the latest innovations but also served as a platform for ideas that redefine customer engagement and operational efficiency. Amidst the dazzling technology and thousands of vendors, the next wave of trends in self-service hold significance for any business eager to navigate the digital age. What’s important to note is that these takeaways transcend the retail sector, offering…
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Today, businesses are always looking for ways to stay ahead, particularly as it relates to technology adaptation or the next evolution in their digital transformation. Rapid prototyping has emerged as a key strategy, allowing companies to quickly turn ideas into tangible models for testing. This approach is essential for fostering innovation and efficiency in product development. It’s also essential for growth, exploring new…
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Since the pandemic, the concept of self-service has transformed from simple convenience into a cornerstone of customer interaction. In the past, we considered self-service to be a simple, automated solution designed to reduce wait times and streamline transactions. However, its role has drastically expanded. It’s becoming more prevalent because of the technological advancements available and it’s also filling a critical need—a shortage of…
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