Multi-Touch Kiosks Can Improve Customer Experience and Build Loyalty

Financial, Gaming Kiosk, Kiosk Applications, QSR and Fast Casual Dining, Retail, Travel and Hospitality

Today, the emphasis of improving user experience is more important than ever as improved user experience builds repeat and loyal customers who will be more likely to share your product or service with friends and family. One way that customer experience can be significantly improved and streamlined is through the use of multi-touch kiosks. The following are a few examples of industries that can benefit from the use of this innovative technology.

Trade Shows/Exhibits

The sleek and clean look of multi-touch kiosks can be a point of attraction for visitors of trade show booths and large exhibits. Many of our multi-touch kiosks can be customized with technology to enhance the promotional and informational experiences that tradeshow attendees are looking forward to. For an even more dynamic experience, applications such as gesture recognition capabilities allow users to navigate and move elements of the screen without even touching it.

Retail Stores

More and more, retail shopping can be conducted in-store on a multi-touch kiosk. These kiosks can provide a more efficient consumer experience, which in turn builds customer loyalty and helps to differentiate the retailer from the competitors that are not leveraging the latest technologies.

The ability to customize the functionality of multi-touch kiosks allows retail businesses to accomplish nearly all consumer activities in this automated environment. For example, these kiosks can display a wealth of product information such as pricing, features, and photos, all within reach through a few simple swipes of the user’s fingertips.

Hospital Kiosks

Multi-touch medical kiosks have significantly increased efficiency and patient satisfaction in emergency departments, waiting rooms and ambulatory settings. Patients can easily check in and out, perform payment transactions, and help with wayfinding through often the often complicated layouts of medical facilities. A multi-touch kiosk can also have translation capabilities for international patients, which allows a hospital to provide better service to a diverse customer base. Similar to retail establishments, the healthcare organizations that are adopting this new technology are finding improvement in user experience, and also creating a differentiating factor over the competition that is not utilizing these technologies.

Recent Posts

QSR Kiosk Buyer’s Guide

The Rise of Self-Service Kiosks in QSRs This QSR Kiosk Buyer's Guide will teach you what you need to know when buying kios...

Read more

Explore Our Full Line of Kiosks

Contact OLEA

Let us help redefine your business with self-service technology.

Sign up for our newsletter to keep up with the latest industry news and trends.

*By submiting your name and email you consent to Olea Inc. sending content to the entered email address.

Contact Us Today

Please fill out the form for an immediate consultation or a quote. Tell us about your application, project scope and requirements and we will contact you as quickly as we can. Or give us a call!

13845 Artesia Blvd.
Cerritos, California 90703
800 927 8063
562 924 2644
[email protected]
Manufactured in the USA

Please fill out the form below for an immediate consultation or a quote, we will contact you as quickly as we can. Thanks!
Tell us about your application, project scope and requirements. Or give us a call!
Olea Kiosks Inc. 13845 Artesia Blvd. Cerritos, California 90703
p: 800 927 8063
p: 562 924 2644
[email protected]
Manufactured in the USA [related-links][the_application_list]
"; ?>