Digital Receptionist kiosks have been popping up in a variety of different environments in recent years. Generally, the most familiar type are check in kiosks found at airports and used for printing boarding passes and checking luggage. The automated check in service these kiosks provide help to keep lines shorter and traveler flow efficient. Checking in at the kiosk typically takes only a fraction of the time it normally takes to check in with an attendant. Airline check in kiosks are very sophisticated and are equipped with numerous peripherals like card readers, passport readers, and barcode scanners used for reading all kinds of state and country issued IDs. They are built to be very robust due to the high level of traffic the kiosk will see over its lifetime.
Digital Receptionists at Medical Centers
Similar time savings to airports can also be achieved by deploying digital receptionist kiosks in similar situations. Another popular digital receptionist kiosk application is for patients visiting a medical center. This medical kiosk allows patients to enter in their insurance information, answer questions concerning their visit, digitally sign HIPAA disclosure documents and pay for their visit in most applications. Patients like using the digital receptionist kiosks compared to physically filling out forms with pen and paper, and nurses and front desk attendants like the kiosks for freeing up some time that would otherwise be used checking in patients. A very valuable feature of patient digital receptionist kiosks is helping to reduce the need for paper and starts the electronic storage of documents from the very beginning.
Digital Receptionists in Hospitality
Digital receptionist kiosks have also been popular in hotels for guests checking in. One such hotel is Yotel in Manhattan. Yotel is a trendy new boutique style hotel that has automated their entire check in process. The kiosks are modern and sleek looking and by means of the touch screen it is easy to locate your reservation, put a credit card on file, and obtain a room key that is encoded and dispensed right from the kiosk. The check out process is just as easy and the kiosk has an internal receptacle so guests can return their key and the hotel can use it again. www.yotel.com
Another kind of digital receptionist kiosk, which is also referred to as a “queuing system,” is widely used in places where clientele have to wait to be seen. One such location would be the DMV or the County Recorder’s Office. The kiosk does away with needing a a person whose sole function is handing you a small piece of paper with a number on it. Lavi Industries is a turnkey provider of a queuing kiosk system using the Austin Freestanding kiosk.
Check in to kiosks, and check out our designs today at www.olea.com.
