In today’s fast-paced digital age, consumer experience is being redefined with a strong emphasis on convenience. Technology and automation are leading this change in multiple sectors, one of the most significant being retail. With that comes the emergence of self-checkout. Unattended concessions, also known as unmanned checkouts, are a revolutionary step in the retail landscape. They eliminate the need for human intervention entirely…
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As self-service kiosks continue to revolutionize customer service across various industries, including healthcare facilities, movie theaters, amusement parks, fast-food establishments, and retail stores, the importance of integrating a human touch cannot be overstated. Greeters play a crucial role in enhancing the overall customer experience by providing assistance and a welcoming presence. We always encourage the use of greeters to facilitate and encourage patients…
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One of the continuing negative repercussions of the Covid-19 pandemic is the disruption of supply chains, particularly those connected to China and other off-shore locations. Every aspect of the supply chain is impacted, from the procurement of raw materials to manufacturing to the end consumer. The pandemic exposed vulnerabilities and resiliency gaps for many organizations. Some of these challenges continue to hamper off-shore kiosk manufacturing…
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As we navigate the re-opening process for workplaces, hospitality venues and attractions, we know it has to be über safe, but it still has to deliver a knock-out guest experience. It might seem strange to ask this question, “What problem are you trying to solve with your self-service kiosks?” But after the past year of closings, partial re-openings and business restrictions, we have noticed…
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There’s an old saying that goes something along the lines of “If you don’t know where you’ve come from, you don’t know where you’re going.” We’ve come a long way in our history here at Olea Kiosks, but with so many good things happening lately we thought it would be a good time to step back and take a quick look at our history….
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Infographic as a PDF: Better Kiosks Through Intelligent Design There’s more to designing a kiosk than throwing a computer in a box. Learn how form, function and forethought is used to make a kiosk irresistible to customers. Hundreds of thousands of new Kiosks are being deployed each year in various industries. From retail, to hospitality and healthcare are just a few markets that have benefited…
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