2025 marks our 50th anniversary in business at Olea Kiosks®. Reaching a 50-year milestone is more than just a celebration—it’s a chance to reflect on the lessons that have shaped who we are today. Over the decades, we’ve navigated shifts in technology, evolving customer needs, and industry challenges, and each experience added to our collective knowledge. As we mark this anniversary, we’re sharing…
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The National Retail Federation’s (NRF) 2025 event reinforced a key theme: self-service technology is no longer just a convenience—it’s a necessity. Retailers are investing in self-service kiosks to streamline operations, improve guest experiences, and adapt to changing consumer expectations. As digital transformation accelerates, kiosks are evolving with new features including AI-driven intelligence, frictionless design, and omnichannel connectivity. Here’s a look at our NRF…
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Recently, restaurants, healthcare facilities and the hospitality industry have faced extreme labor challenges. From staffing shortages and high turnover rates to the increasing costs of labor, these industries are under constant pressure to maintain high levels of service while managing operational challenges. The solutions—virtual reception and self-service kiosks. These are technological innovations that were available pre-pandemic but have now emerged as key solutions…
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Retail’s Big Show not only showcased the latest innovations but also served as a platform for ideas that redefine customer engagement and operational efficiency. Amidst the dazzling technology and thousands of vendors, the next wave of trends in self-service hold significance for any business eager to navigate the digital age. What’s important to note is that these takeaways transcend the retail sector, offering…
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Today, businesses are always looking for ways to stay ahead, particularly as it relates to technology adaptation or the next evolution in their digital transformation. Rapid prototyping has emerged as a key strategy, allowing companies to quickly turn ideas into tangible models for testing. This approach is essential for fostering innovation and efficiency in product development. It’s also essential for growth, exploring new…
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Since the pandemic, the concept of self-service has transformed from simple convenience into a cornerstone of customer interaction. In the past, we considered self-service to be a simple, automated solution designed to reduce wait times and streamline transactions. However, its role has drastically expanded. It’s becoming more prevalent because of the technological advancements available and it’s also filling a critical need—a shortage of…
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