As we navigate the re-opening process for workplaces, hospitality venues and attractions, we know it has to be über safe, but it still has to deliver a knock-out guest experience. It might seem strange to ask this question, “What problem are you trying to solve with your self-service kiosks?” But after the past year of closings, partial re-openings and business restrictions, we have noticed…
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For many, the most important question they have is ‘How Much?’ We’re bringing it up because when we discuss outdoor kiosks and someone hears the costs, they often seem quite surprised. Yet, all of the considerations mentioned below are extremely important if you’re going to deploy a kiosk outdoors and ensure it’s safe for staff and guests. Taking the right precautions up-front is…
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As we start to see the world open back up, it’s important to welcome employees and guests back safely. Our partner, Greetly, offers a fully customizable visitor management system with temperature screening using our Irvine Kiosk. Organizations can further their digital transformation in the reception area with this cloud-based visitor management system. Visitors can check themselves in with an easy-to-use application on a…
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There’s no disputing it, the pandemic has created significant disruption for hospitality and retail leaving the industry questioning what to do next to regain much needed revenue from their operations. During this time, self-service kiosks have been instrumental in keeping quick-serve, fast-food, stores, and hotels, resorts, and other hospitality venues operating. Not only have self-service kiosks enabled these businesses to process transactions with…
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How to build a business case for professional services and support. We know many self-service kiosk solutions have been working overtime during the pandemic, so it may be time to think about how you can keep them performing to their best ability. For many organizations today, it makes good business sense to invest in a professional service and support plan as these systems…
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A self-service kiosk isn’t a “set it and forget it” proposition. Getting customers to use that kiosk takes a bit of effort. When a company incorporates a self-service kiosk into its operations, one of the key challenges it faces is how to encourage people to use that kiosk. In a restaurant, the more people use a self-order kiosk, the more time staff will…
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