“Please check-in at the kiosk. Let me help you.” Hearing these simple words from a greeter makes patrons more willing to adopt new self-service kiosk technology. Do organizations need greeters to manage self-service kiosks? Kiosks are deployed to improve visitor flow by eliminating congestion at traditional reception desks and box offices. However, that doesn’t mean a need for actual human-to-human interactions no longer…
Read more
Where you physically place your kiosks within your facility is probably one of the most important steps in the process of deploying kiosks. Regardless of how attractive or perfect your kiosk solution is, if you place the kiosks out of site, you will struggle with user adoption. You can also read these other 5 common mistakes to avoid when deploying kiosks. What Does…
Read more
Businesses are making the switch from traditional forms of security to biometric technology. Learn how to leverage biometrics through self-service kiosks. Because of the growth in document fraud and identity theft, terrorism and cybercrime, we’re seeing an increase in the number of requests for biometric security solutions. While a biometric-based kiosk can serve several purposes, two primary uses include identity verification and advanced…
Read more
While self-service kiosks enable businesses to improve the customer experience, they have also emerged as an opportunity to boost profits. Businesses from a variety of industries are discovering that digital kiosks help them remain competitive in an ever-changing business environment, effectively engage customers, and generate more revenue. From quick-service restaurants (QSR), financial services, and healthcare to hospitality including amusement parks, cinemas, casinos, and…
Read more
The Geneva Kiosk is one of our most popular models. Built for high volume, upscale hospitality, and entertainment, the unit is perfectly proportioned for attractions, indoor and out. In addition to its pleasing aesthetics, it’s also a functional workhorse. While many industries including hospitality deal with staffing challenges, they are looking to self-service kiosks to supplement their human resources and reallocating the staff…
Read more
We’re all familiar with the original financial services kiosk–the bank ATM, but today there are several different types of kiosks that support the finance industry. Financial services kiosks enable users to pay bills, transfer cash, convert currency, or handle other financial transactions. The purpose behind these kiosks is to deliver convenience. And while many of these transactions can be completed online, an online application or…
Read more
