Kiosks are a significant investment for any business, so it’s important to plan and deploy them correctly for optimal results. When chosen properly and placed to maximize their use, kiosks offer a strong competitive advantage and exceptional return on investment. Love at first sight The first step toward success is to consider how kiosks’ features may attract or repel users. A good first…
Read moreInfographic as a PDF: Kiosks for Self-Service Industry Hotels Restaurants Sports Venues Fans order merchandise which is later picked up in designated zones. Interactive wayfinding to help fans navigate the massive facility. Hospitals Patient check in by inserting their health card into a kiosk. The healthcare kiosk then provides all necessary forms and directions on a map. DMV 40 self-service kiosks were deployed at libraries, county…
Read moreNext generation healthcare kiosk systems are quickly disrupting the healthcare industry in a very positive way. The healthcare industry has undergone an abundance of recent changes as a result of the Affordable Care Act. Many of these changes impact customer service because they have an impact on billing. The emergence of healthcare kiosks can help address these challenges by providing streamlined customer service….
Read moreInfographic as a PDF: Kiosk Security and Locking Down Your Self-Service Kiosk Kiosk Security Systems 1,200 CIO’s Were Interviewed about what they think are the major security risks of self-service kiosk security systems. Steps to maintaining an effective kiosk security systems Deployers should regularly review the screen activity of their kiosk machines, which screens users are looking at, the order of the screen presentation and the…
Read moreIn retrospect, 2013 was a year filled with advances in self-service kiosk technologies, which are evolving rapidly to solve real business issues in retail, healthcare, hospitality, and other sectors. In search of lower operating costs and better customer service, companies are migrating to kiosk-based business models worldwide, and the just-ended year saw strong interest in self-service systems by companies of all kinds. It…
Read moreBusinesses are discovering the money-saving advantages of Olea’s Virtual Receptionist (VR) kiosks, which are increasingly used in hotel lobbies, office buildings and industrial parks, health care facilities and public events. The Virtual Receptionist first detects visitors, then greets and qualifies the customer, and then directs them to the appropriate destination within a business location. The virtual receptionist kiosk reduces personnel costs and other…
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