Self-service kiosks are now a key piece of modern customer interactions, finding their place in restaurants, retail stores, airports, entertainment, and beyond. Their promise of convenience, efficiency, and personalization has driven widespread adoption, making them a favored option for both businesses and consumers. However, the success of these kiosks hinges on more than just their availability—it depends on the quality of the kiosk…
Read more
Today, self-service kiosks are a vital asset for providing efficient customer services across several industries. Whether it’s healthcare, retail, transportation or quick-serve restaurants, these versatile machines provide numerous benefits including faster services. But the true potential of kiosks is unlocked with custom configured kiosks designed to meet the unique needs of each business that uses them. Customization transforms a standard kiosk into a…
Read more
Self-service kiosks act like the silent ambassadors of convenience. They’ve transformed the way we check-in, transact, and access information. And now we’re seeing them as the point at which technology meets the public in open spaces. From bustling airport car parks to Subway drive-thrus, these kiosks brave the elements to offer services ranging from EV charging services to food and movie tickets. As…
Read more
Self-service kiosks are an increasingly popular way for businesses to provide a convenient, efficient experience for their customers. From checking in for a flight or picking up a rental car to accessing medical records at healthcare facilities, kiosks offer a seamless solution for streamlining operations. However, simply deploying kiosks is not enough. To fully maximize their potential, businesses must follow kiosk best practices that encourage…
Read more
The COVID-19 pandemic created many bumps in global supply chains. Discover the strategies implemented by Olea to keep customers happy and help smooth out the unwanted bumps. Although it’s been a few years since COVID-19 first appeared, supply chain issues still plague many industries. Kiosks are no exception. Manufacturers don’t always have the parts on hand to complete orders. Suppliers struggle with shipping…
Read more
A check-in kiosk is a touch-screen device allowing individuals to self-check-in for a meeting, an appointment, travel, or similar. Check-in kiosks allow businesses, clinics, and facilities to control the visitor experience while extending the check-in process to a self-service. Check-in kiosks are sometimes referred to as visitor management systems or virtual receptionists, but each does essentially the same fundamental activity of checking people in. …
Read more
