Tips for better utilization in restaurants, healthcare, venues, airports, and beyond Kiosks are everywhere these days—helping us check in at the airport, place a food order, buy event or park tickets, pay for parking, or even sign in for a healthcare appointment. The goal is usually the same across industries: speed up service, reduce lines, improve the customer experience, and free up staff…
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As we continue our 50th anniversary series, we’re looking back on some of the defining projects and moments that helped shape Olea Kiosks into the company we are today. One of the most complex and exciting areas we’ve worked in is biometric kiosk design—a field that blends high security with high expectations. Our journey into biometrics began nearly a decade ago with what…
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As Olea Kiosks celebrates its 50th anniversary, we’re reflecting on the key lessons we’ve learned in the self-service industry. One of the most critical? Location matters. No matter how well-designed, intuitive, or advanced a kiosk may be, if it’s placed in the wrong spot, adoption rates will suffer. A Case Study in Poor Kiosk Placement Strategy A few years ago, a national QSR…
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2025 marks our 50th anniversary in business at Olea Kiosks®. Reaching a 50-year milestone is more than just a celebration—it’s a chance to reflect on the lessons that have shaped who we are today. Over the decades, we’ve navigated shifts in technology, evolving customer needs, and industry challenges, and each experience added to our collective knowledge. As we mark this anniversary, we’re sharing…
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The National Retail Federation’s (NRF) 2025 event reinforced a key theme: self-service technology is no longer just a convenience—it’s a necessity. Retailers are investing in self-service kiosks to streamline operations, improve guest experiences, and adapt to changing consumer expectations. As digital transformation accelerates, kiosks are evolving with new features including AI-driven intelligence, frictionless design, and omnichannel connectivity. Here’s a look at our NRF…
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Recently, restaurants, healthcare facilities and the hospitality industry have faced extreme labor challenges. From staffing shortages and high turnover rates to the increasing costs of labor, these industries are under constant pressure to maintain high levels of service while managing operational challenges. The solutions—virtual reception and self-service kiosks. These are technological innovations that were available pre-pandemic but have now emerged as key solutions…
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